Human Resources Half-Day Courses

Course Description

This 2 hour training course will provide you, as a manager, with the skills to effectively assist and encourage your employees to achieve and maintain effective standards of job performance. The training will provide you with a framework to improve the performance if employees and encourage their personal development.

Learning Objectives

• To understand the importance of managing performance capability
• To understand the process of managing capability informally
• To understand the process of managing capability formally
• To understand the appeals process

Audience

Aimed at all managers.

Course Description

The Disciplinary policy is designed to ensure a fair, systematic, timely and consistent approach when an employee’s conduct is in breach of Trust values and policies. This 2 hour course will give you an overview of the policy and the skills to effectively manager disciplinary cases from the perspective of a case manager. The training will also cover the just and learning culture guiding principles.

Learning Objectives

• To identify a conduct concern
• Have awareness of the ACAS Code of Practice in relation to disciplinary procedures
• Understanding dealing with conduct informally and formally
• Overview of how to manage an investigation
• Overview of how to manage a disciplinary hearing

Audience

Aimed at all managers.

Course Description

Grievance training will cover the process of handling a grievance whether it be informal or formal, and the process of hearing it. Grievances are initiated by employees when they have concerns or problems regarding their working conditions or relationships with colleagues. This training will provide you, as the appointed grievance hearing officer with the tools to prepare for handling a grievance.

Learning Objectives

• To understand roles and responsibilities of those involved in grievance procedures
• To understanding handling of grievances informally
• To understanding handling of grievances formally
• To understand the appeals process

Audience

Aimed at all managers

Description

Disciplinary Investigator Officer Training is a 2 hour course designed to give you the knowledge and skills of how to plan and conduct a fair, reasonable, and thorough investigation, when you are appointed as the investigating officer.

Learning Objectives

By the end of this course you will have the opportunity to:

• To gain an understanding of the commissioning of an investigation and key roles
• To understand how to plan and conduct an investigation that is fair, reasonable and thorough
• To understand the most common mistakes made in an investigation (and how to avoid them)
• To develop questioning skills
• To gain contextual awareness of the milestones of an investigation procedure
• To be able to produce a quality investigation report

Intended Audience

This course is for staff who carry out disciplinary investigations in their role.

Course Description

This session allows staff to deal with absence management effectively in line with trust policy. It includes practical case study exercises and interactive discussions with guest speakers from HR, giving you the understanding to confidently deal with attendance management issues.

Learning Objectives

• Understand and apply the Trust's attendance Management Policy consistently and fairly, and in line with relevant employment and equalities legislation, throughout the Trust
• Manage attendance efficiently, providing appropriate support to employees where necessary and ensuring a balance between being a supportive employer and meeting the needs of the service
• Understand and effectively use a range of approaches to deal with absence management
• Understand and effectively use a range of approaches to deal with absence management
• Understand the link between health, work and wellbeing and the impact of health and wellbeing on attendance at work
• Understand the relevant employment and equalities legislation
• Understand the options available at different stages of the policy

Intended Audience

Aimed at all managers