I ensure we celebrate our successes and recognise our individual and team achievements

Why is it important?

Team members feel appreciated and acknowledged for their hard work and accomplishments when they receive praise and recognition.  This makes them feel more engaged and motivated to perform at their best.

How do I do this?

  • I give praise and recognition to team members and thank them for their contributions.
  • I nominate team members for internal recognition such as Thank You Thursdays, Employee of the Month, Team of the Month.
  • I ensure team members feel valued and appreciated.

Listen to how Carly McGrath, Patient Advice and Complaints Team Manager embodies this commitment:

Resources available to support you with this:

To read (accessed via self-directed learning through ESR)

  • How to use the ABC model of appreciation

To watch (accessed via self-directed learning through ESR)

  • Leading Compassionately
  • Preparing to have a Quality conversation
  • How to welcome your new starter

To attend